FAQ

If I have a signed leasing/rental agreement, can I switch cars?

In such a situation, we are looking for a solution together. In the case of a short-term lease, we can replace the one already contracted according to the vehicles available to us, in the case of a long-term contract, this is considered an early termination and entails the conclusion of a new contract.

What documents are required to sign a long-term rental agreement?

We will need your company income statement and a company statement. We sign a framework agreement (General Terms and Conditions) and a separate lease agreement for each vehicle.

Can I rent only cars which are on the website?

Ask an MHC MOBILITY representative about the car model you are interested in.

Is it possible to see the car before renting?

Yes. Arrange the details with MHC MOBILITY representative. 

Can I buy the car after the rental period?

Yes, with long-term rental there is also a possibility to buy the car on pre-specified terms. 

Where does the car pick-up take place?

The place of collection of the vehicle is normally the MHC MOBILITY square, unless the parties agree otherwise.

What happens if I exceed the mileage limit?

Excessive costs will be re-invoiced to the Client with information about the user.

Are inspections and worn parts service included in the instalment price?

Yes. 

What does the service include?

Periodic inspections and current repairs, replacement car for the time of repair, tire replacement and storage.

Can I increase my mileage during the agreement?

Please contact our Customer Service Department 

What should I do if I have lost the keys to the vehicle?

Please contact the MHC MOBILITY Hotline.